Legal Framework

Terms of Service

Please read these terms carefully before using our independent advisory and utility support services. They outline your rights, our advocacy role, and legal limitations.

/ Mandatory Disclosure

Independent Advocacy Statement

Utility Bridges LLC is an independent customer support company. We are not a utility provider and are not affiliated with, endorsed by, authorized by, or acting on behalf of any electricity, natural gas, or utility company.

Customers may also contact their utility provider directly through the provider's official website or customer service channels to resolve inquiries without third-party assistance.

1. Scope of Guidance

We offer general guidance for electricity and natural gas service inquiries. We do not operate power grids, maintain gas lines, issue official utility bills, or perform direct physical connections.

2. Independent Status

General Overview

You acknowledge that we are an independent advocate. We provide third-party support to help navigate billing and account transfers, but we do not represent any official energy utility.

Our Agreement

These terms govern your access to our advisory services. By calling our support lines or submitting inquiries, you agree to these conditions.

3. Limitation of Liability

We strive for absolute accuracy in our guidance. However, Utility Bridges LLC is not liable for service interruptions, utility billing disputes, or actions taken by your official energy provider.

4. User Responsibilities

Users must provide accurate account details for effective guidance. You remain solely responsible for paying your utility bills directly to your authorized electricity or natural gas provider.